Stories Archive
Ask Champ - Spring 2015
January 1, 2015
3 minute Read
I’m looking to put some new life into my marketing efforts this year. Where’s a good place to start looking for ideas?
-Keegan, Los...
Read MoreBetter by Design
January 1, 2015
6 minute Read
All successful small businesses make customer service a top priority, but does yours have empathy for its customers?
“Empathy,” or...
Read MoreYou're Gonna Wash That Car With WHAT?
January 1, 2015
4 minute Read
Okay, it took digging for a while to find the scoop on this one. I heard the rumor that someone had actually attempted to wash cars using…...
Read MoreBlast from the Past - Winter 2014
October 2, 2014
5 minute Read
We occasionally provide excerpts from The Great American Car Wash Story. Former ICA Executive Director Gus Trantham and veteran commercial...
Read MoreMeet the Board - Jim Mulholland
October 2, 2014
2 minute Read
JIM MULHOLLAND
OwnerBusy Bee Car Wash
EducationFlorida State University
Jim Mulholland joined the International Carwash Association Board...
Read MoreTake A Tour - Zurich
October 2, 2014
3 minute Read
Best Carwash
Zurich, Switzerland
This installment of “Take a Tour” goes to Zurich, Switzerland, where Best Carwash has been pampering...
Read MoreThe Dean of Clean
October 1, 2014
8 minute Read
In April of this year, the professional car wash industry lost Ira Feinberg, a passionate innovator whose dedication to a perfectly clean...
Read MoreBack to Basics
October 1, 2014
2 minute Read
I’m not just a speaker on customer service. I’ve focused my entire career developing ways to help companies communicate better with their...
Read MoreThe Results Are In
October 1, 2014
3 minute Read
For the past 18 years, International Carwash Association has conducted a national car wash consumer research project. In its first year,...
Read MoreA Marketing Success Story
October 1, 2014
2 minute Read
When Bill and Mike Dahm decided to split their family owned car wash chain into two companies, they had a dilemma: how to support their...
Read MoreAsk Champ - Winter 2014
October 1, 2014
2 minute Read
Dear Champ,In the last few years we’ve been trying to put more energy into our online presence (social media, website, etc.). Obviously we...
Read MoreWhere Tried-and-True Meets Current Trends
October 1, 2014
6 minute Read
Marvin Hernandez, manager of Ducky’s Car Wash in San Mateo, California, offers customers more than just a clean car: He also provides an...
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