It was 9:09 on a Sunday morning when Larry Groipen received a call alerting him that something terrible had happened to his business, ERC...

An accountant by training, Mike North certainly has plenty of knowledge of the numbers side of car washes. But North, CEO of Oklahoma...

The cost of health care in the United States has been steadily rising year after year. Employers and employees are feeling the pain, and...

The International Carwash Association, is proud to recognize the 2015 Hall of Fame and Innovation in Leadership Award recipients, who were...

Dear Champ,

I’m thinking about redesigning my menus for customers, but wonder if there’s something I’m missing when it comes to capturing...

On a muggy May afternoon in northeastern New Jersey, customers line up and wait for up to 20 minutes in a small, jam-packed store to speak...

Ken Bucher

Warsaw Chemical Co. Inc.Warsaw, Indiana

Q: Tell us about your business.

A: We are a manufacturer of cleaning compounds....

In sports, you often hear about the concept of momentum. Generally, it’s triggered by a specific moment when someone makes a big play to...

In recent months, talk of Chip and PIN, “EMV” and smart credit cards has all focused on the impending deadline of October 2015. By that...

The late 1940s and early ’50s were the height of classic American road culture, a time when flashy hot rods sporting white-wall tires...

Are you managing your business or is your business managing you? Business owners who wear multiple hats and continue to take on new hats...

With 2015 well underway, I hope you are already enjoying a successful start to the year. For the International Carwash Association, this...