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MAGAZINE STORIES

Stories Archive

Focus on The Member - Spring 2016

January 1, 2016
3 minute Read

Bill HintonOWNER EXPRESS JET CAR WASHROANOKE & LYNCHBURG, VIRGINIA

Q: Tell us about your business.

A: My wife, Heidi, and I opened the...

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Reducing Your Environmental Footprint

January 1, 2016
6 minute Read

With increased conversation around the topic of climate change, small businesses are taking steps to make sure they remain environmentally...

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Ten Tips for Transforming Your Teams

January 1, 2016
4 minute Read

Let’s face it, managing others is difficult. Getting others to satisfy your expectations, perform at the top of their capacity and display...

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Keeping It Clean: Soap Through The Ages

January 1, 2016
6 minute Read

It was the mid-1960s, and Bill Gorra’s father took great pride in keeping two cars — a Studebaker and a Rambler — clean. A chemist by...

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When in DROUGHT

January 1, 2016
5 minute Read

When it comes to a dry spell, car washes make an easy mark.

“It’s easy to look at a car wash and say, ‘Oh my goodness. Look at the...

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Should the Customer Have a Say in Employee Pay

January 1, 2016
7 minute Read

Today’s consumers expect (no, demand) an extraordinary service experience. Providing it is no longer optional. With a hypercompetitive...

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Creating Exceptional Managers

January 1, 2016
7 minute Read

HIRE RIGHT, TRAIN RIGHT, MANAGE RIGHT

How do you create a great team of people in any business? Most management theorists tell us that...

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Becoming an Employer of Choice

January 1, 2016
4 minute Read

Not long ago, I called two different fast-food businesses with the question, “Are you hiring?” McDonald’s answered, “Yes! We’re always...

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Women in Car Wash - Mandi Brower

October 2, 2015
3 minute Read

Mandi Brower didn’t plan to end up at Quality Car Wash. “I swore I would never work in the family business,” she said. She had worked at a...

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Blast from the Past - Winter 2015

October 2, 2015
4 minute Read

We occasionally provide excerpts from The Great American Car Wash Story. Former ICA Executive Director Gus Trantham and veteran commercial...

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Meet the Board - Bill Gora

October 2, 2015
3 minute Read

Bill Gorra is President and CEO of Simoniz USA, Inc. He has dual degrees from Tufts University in chemical engineering and history. He’s...

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Take A Tour - Haarlem, Netherlands

October 2, 2015
1 minute Read

Location: Haarlem, Netherlands

Year Opened: 2011 with one conveyor; opened a second conveyor (at this location) in 2014.

Size of the...

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