I’m a lucky guy.

Not in a “win the lottery” or even in a “win at the tables in Vegas” kind of way. More like an “I get to witness some...

Sometimes the knowledge you acquire from your time in the car wash industry comes in handy in wildly unexpected ways.

For example, toilets.

In a recent telephone call, a friend was very excited to tell me he was taking delivery of a new car from a local dealership under the...

Stephen Dalby didn't set out to be a success in the car wash industry. He didn't dream of washing cars his whole life or grow up in the...

Twenty auto manufacturers have now pledged to the National Highway Traffic Safety Administration(NHTSA) and the Insurance Institute for...

I recently received a bunch of emails in my inbox telling me that companies were updating their privacy policies. What’s that all about and...

Ken Littrell earned his undergraduate degree in Civil Engineering from Purdue University, but it didn’t take him long to find his way into...

When the Federal Reserve left its benchmark interest rate unchanged this August, it was a signal to small-business owners and other...

A host of big-picture economic trends are driving today’s business environment. From labor costs to consumers’ buying habits, what do car...

“Culture eats strategy for breakfast,” said Peter Drucker, the author and consultant known as the father of the modern business...

Supervisors and managers serve as a company’s direct connection to their employees. The larger the company, the more essential supervisors...

Nearly 100 of the car wash industry’s high-performing and high-potential women and the people who support them gathered for the first ICA...