Stories Archive
What to Do When Everything Feels Important!
March 28, 2022
5 minute Read
BY SARA ROSS
One of the most consistent questions I’ve been asked over the last 18 months is, “With so much change, how do I handle...
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Take a Tour: Drive & Shine, South Bend, Indiana
March 24, 2022
1 minute Read
Images 1-4 of 14 total images displayed. Click any image to view the gallery.
Year opened: 2018Number of locations: ...
Valet Car Wash
March 24, 2022
3 minute Read
BY NICOLE NELSON
Brittney, Christal, Hope Ann, Jaclyn, Jennifer, Michelle, Sheena, Silvana . . . and Jimmy.These predominantly feminine...
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When Bad News Comes Calling
March 24, 2022
11 minute Read
BY DAVID COBURN
Soon after Splash Car Wash announced the reopening of its Benton, Ark., car wash following a January ice storm that froze...
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Cool Car Washes
March 17, 2022
8 minute Read
BY NICK FORTUNA
Given the profit potential of car washes, Debbi and James Whitlock had time on their side in 2019 when they broke ground on...
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Your Car as Your Wallet?
March 17, 2022
6 minute Read
BY NICOLE NELSON
In a world where contactless options — from shopping to payment and even dining — are increasingly expected, mobile...
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Mind Your Email ‘Manners’
March 11, 2022
4 minute Read
BY TOM FRICANO
Most companies have realized the benefits of reaching out to customers as part of their email marketing campaigns and...
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Catering to the Kid in All of Us
March 4, 2022
6 minute Read
BY NICK FORTUNA
When Jamille and Jacoba Taylor were kids, they traveled across Canada with their parents to operate pop-up stands that sold...
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Free Marketing? Priceless!
March 4, 2022
7 minute Read
BY MARY LOU JAY
Some of the best marketing results can come from those activities that companies aren’t doing for marketing reasons at all,...
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Take a Tour: WashU Burbank, Illinois
February 24, 2022
1 minute Read
Images 1-4 of 13 total images displayed. Click any image to view the gallery.
Year Opened:
December 2018
Number of...
22 Ways to Make Customers Feel Valued
February 22, 2022
5 minute Read
BY JOHN GRAHAM
The famed author Thomas Merton said we value people, not for whom they are but for their usefulness. This is the same...
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Focus Your Energy to Engage Customers
February 22, 2022
6 minute Read
BY JASON BAUMGARTNER
Jason Baumgartner, Co-Founder and President at Suds Creative, talks about the importance of engaging customers so...
