No business owner is a stranger to risk. From Fortune 500 companies to the corner car wash, taking on risk is inherent to the short and...

With car wash owners focusing on professional, modern appearances and attractive site development, a busy street with coffee shops,...

Service and retail-oriented small business owners face the same challenges when setting priorities for their time. Because it is critical...

I’m looking to put some new life into my marketing efforts this year. Where’s a good place to start looking for ideas?

-Keegan, Los...

All successful small businesses make customer service a top priority, but does yours have empathy for its customers?

“Empathy,” or...

Okay, it took digging for a while to find the scoop on this one. I heard the rumor that someone had actually attempted to wash cars using…...

We occasionally provide excerpts from The Great American Car Wash Story. Former ICA Executive Director Gus Trantham and veteran commercial...

JIM MULHOLLAND

OwnerBusy Bee Car Wash

EducationFlorida State University

Jim Mulholland joined the International Carwash Association Board...

Best Carwash

Zurich, Switzerland

This installment of “Take a Tour” goes to Zurich, Switzerland, where Best Carwash has been pampering...

In April of this year, the professional car wash industry lost Ira Feinberg, a passionate innovator whose dedication to a perfectly clean...

I’m not just a speaker on customer service. I’ve focused my entire career developing ways to help companies communicate better with their...

For the past 18 years, International Carwash Association has conducted a national car wash consumer research project. In its first year,...