Are you managing your business or is your business managing you? Business owners who wear multiple hats and continue to take on new hats...

With 2015 well underway, I hope you are already enjoying a successful start to the year. For the International Carwash Association, this...

Moo Moo Express Car Wash

Reynoldsburg, Ohio

THE STORY

Moo Moo Express opened its first wash in February 2008 by John Roush and his...

We occasionally provide excerpts from The Great American Car Wash Story. Former ICA Executive Director Gus Trantham and veteran commercial...

These days, in-house recruiting has never been easier. Gone are the days when an employer’s only good option was to use expensive...

Competition for customers is fierce. Businesses have to offer high quality products that fulfill a need in customers’ lives while...

An owner of a small business had a very unexpected and unpleasant surprise upon reviewing the firm’s recent financial transactions. Three...

While negative online reviews can be completely unsubstantiated, car wash owners must face a hard truth: the Internet never forgets.

...

People seem to have the idea that creativity and innovation can, many times, be the insight that we seemingly receive from nowhere. We see...

When it comes to social media, many marketers unwittingly end up in a paradox of circular thinking. How often have you heard – or perhaps...

Your carwash can see improved customer service, lower turnover, and greater cash flow if you make team building a priority. As your team’s...

“Critical thinking is thinking about thinking while you’re thinking, in order to make your thinking better.” – Dr. Richard Paul, Chairman,...