Mike Sobie is the owner of Waterworks Car Wash in Grand Rapids, Michigan. Following a 22-year career in the tool and die industry, he...

In the final weeks of 2013, Target experienced a massive security breach when hackers gained access to the credit and debit card...

Jennifer Spears

Sales ManagerCarWashCameras.comKemp, Texas

Q: Tell us about your business.

A: We manufacture commercial grade cameras...

Welcome to the latest edition of CAR WASH Magazine — and, if you are reading this at the RAI Convention Center in Amsterdam — welcome to...

Social media, direct mail advertising and coupons are all valid strategies to market a small business, but how can owners cut through the...

Dear Champ-

I’ve been looking at adding profit centers to my locations for awhile now. Not small stuff like Redbox, but larger operations...

Done right, employee handbooks serve multiple functions. They provide employees with important information about a company, its practices...

We’ve all seen how the expectations of our customers are constantly changing. So many customers have smartphones, which means they’re able...

During the depths of the Great Recession, carmakers wondered aloud if young Americans, the millennials, would be the generation that...

You know the type: the customers who won’t be pleased no matter how you try to satisfy them. They stand guard over their vehicle, watching...

The market for IP-based video surveillance is expected to grow at a compound annual growth rate (CAGR) of 24.2 percent from 2013 to 2019,...

Grit can act like sandpaper, rubbing against the automotive paint jobs that car wash owners are trying to clean and shine. Gritty road...