HIRE RIGHT, TRAIN RIGHT, MANAGE RIGHT

How do you create a great team of people in any business? Most management theorists tell us that...

Not long ago, I called two different fast-food businesses with the question, “Are you hiring?” McDonald’s answered, “Yes! We’re always...

Mandi Brower didn’t plan to end up at Quality Car Wash. “I swore I would never work in the family business,” she said. She had worked at a...

We occasionally provide excerpts from The Great American Car Wash Story. Former ICA Executive Director Gus Trantham and veteran commercial...

Bill Gorra is President and CEO of Simoniz USA, Inc. He has dual degrees from Tufts University in chemical engineering and history. He’s...

Location: Haarlem, Netherlands

Year Opened: 2011 with one conveyor; opened a second conveyor (at this location) in 2014.

Size of the...

Linda Parker became a part of the Parker family when she married her husband, Doug. She became a part of the family business, Parker...

Car Wash Show Europe^™, the first event in Europe to be exclusively focused on the professional car wash industry, was held 5–7 October in...

Recent data on American commuters from the U.S. Census Bureau bring to mind the old quote usually attributed to the Marx Brothers: “Who...

We live in an on-demand world. More and more, customers expect immediate service and support, especially from the companies they are most...

American poet James Whitcomb Riley once wrote, “When I see a bird that walks like a duck and swims like a duck and quacks like a duck, I...

Dr. Joseph Enning and Ger Loogman were inducted into the Car Wash Hall of Fame during the opening reception for the inaugural edition of...