Recently, a client asked how to get his employees more engaged and energized. His assessment was that they were not motivated, were not...

In fields from medicine to music, extensive research reveals a consistent theme: no one is born an expert. Simply put, an expert is an...

I am a big fan of status. No, not the kind you get when you fly a million miles on united. I’m talking about the status updates you write...

In my 14-plus years working on magazines, I’ve never seen the kind of growth we’ve experienced with CAR WASH Magazine. Since late 2011...

Think of a car wash “menu” and what likely comes to mind is a list including wheel treatments, interior dressing and triple foam.

At...

Gatorade, the leading name in sports drinks, now sells whey protein powder, protein bars and carbohydrate-loaded energy chews. Netflix...

If you’ve been following anything going on in marketing over the past few years, you already know that individual marketing tactics are no...

Comprehensive website overhauls are declining in popularity as ongoing website optimization becomes mandatory in progressive inbound...

You visit a big box electronics store looking for a high-end video camera for your home studio. After examining several models, you settle...

In terms of technology, it’s safe to say you ain’t seen nothin’ yet.

Mobile commerce. 3-D printing. A flying warehouse equipped with a...

Car care business owners, operators and employees all have an obligation to offer excellent customer service to maintain a competitive...

Frank Hutchins entered the car wash business in 1958. He was hired at Constan’s Car Wash in Columbia, South Carolina.

When I asked Frank...