Thankful.

For me, that’s the word that comes to mind every year around this time. Maybe it’s because of the retail displays promoting,...

Splash! 2016 made waves in the car wash industry this past October when it drew more than 700 people. This October, the fun and excitement...

The Self-ServeMushroom GenerationChapter 48

Anyone who has ever visited a mushroom growing house, or who has otherwise been witness to the...

Business owners are routinely told that the key to better customer relations is in building personal relationships with your customers,...

In looking for a quick way to summarize his bestselling book “To Sell is Human,” author Daniel H. Pink found that one of America’s most...

Cutting-edge technology and creating a great customer experience are the forces that drive Kevin Detrick and Sparkle Car Wash, which...

We all do it: skip the ads that pop up on YouTube and fast-forward through commercials. In an era of DVRs and ad block, traditional ads run...

When Jimbo Balaam considers the future of digital marketing in the car wash industry, there’s one thing he sees as a certainty: There will...

The advent of social media and email’s ease of use has greatly increased a car wash owner’s ability to connect with current and potential...

Darrin Baum is senior vice president, general manager of Zep Vehicle Care. Baum earned his Bachelor’s in Business Administration from...