Twenty auto manufacturers have now pledged to the National Highway Traffic Safety Administration(NHTSA) and the Insurance Institute for...

I recently received a bunch of emails in my inbox telling me that companies were updating their privacy policies. What’s that all about and...

Ken Littrell earned his undergraduate degree in Civil Engineering from Purdue University, but it didn’t take him long to find his way into...

When the Federal Reserve left its benchmark interest rate unchanged this August, it was a signal to small-business owners and other...

A host of big-picture economic trends are driving today’s business environment. From labor costs to consumers’ buying habits, what do car...

“Culture eats strategy for breakfast,” said Peter Drucker, the author and consultant known as the father of the modern business...

Supervisors and managers serve as a company’s direct connection to their employees. The larger the company, the more essential supervisors...

Nearly 100 of the car wash industry’s high-performing and high-potential women and the people who support them gathered for the first ICA...

Car wash operators are used to customers who are pressed for time and intent on getting in and out as quickly as possible, but Jacy Everett...

Clay Wilson, CEO and Owner of Lone Star Car Wash Systems, has been around long enough to see the car wash industry go from a cash business...

The old adage, “the only constant is change,” rings especially true for suppliers in the car wash industry. Improvements in technology and...

Since 1996, the International Carwash Association (ICA) has conducted large-scale quantitative consumer research to unearth...