Feelings play a large part in customers’ decision-making when it comes to getting their car cleaned.

A sense of accomplishment, pride and...

AI’s adaptability equates to operational agility for car washes.

Jesse Strot, learning and development manager at Soapy Joe’s Car Wash,...

Sota Shine and Sota Pup incorporate some novel ideas that take practicality to a whole new level, differentiate them and equate to a...

Multiple wash models find success — despite being in close proximity — by targeting different consumer segments and differentiating...

From money belts to AI and autonomy.

By Ken Allmacher, Director, MCA

Over the last five decades, the car wash industry has seen a lot of...

No easy way to know the right timing, but there are some clear triggers — and definite red flags if you’re overdue.

A savvy,...

“It's big. It's huge. There are a million different things here to look at and different people to talk to. It’s even a little overwhelming...

Opting to go cashless really does change things, but maybe not quite how you think.

Seven bills were in; just a few more to go. Then the...

Operators use sensor data to provide more personalized and safer car washes.

Sensors aren’t new to the car wash industry; they’ve been...

With AI, you can now have voice-enabled conversations with your database.

Early adopters in the car wash industry are using artificial...

As they rolled up in their all-electric, silver Volvo C40, they knew the time was right. They had practiced it, done a couple of test runs...

Back in 1951, when Lloyd Alford opened his first Benny’s Car Wash location, it was easy for a kid to make himself useful inside the...