Stories Archive
Recent Posts
5 Steps to Elevate Your Employee Experience
February 22, 2022
5 minute Read
BY LINDSEY QUICKCreating and providing the right experience is essential to the success of your business — it determines whether customers...
Global Differences
February 22, 2022
6 minute Read
BY SANDY SMITH
If the first half of 2020 taught us anything, it is how closely related we are around the world. At the same time, though,...
Team Building Games
February 22, 2022
5 minute Read
BY RABEA NIKOLAY, WASHTECWith the coronavirus pandemic still a tangible reality and social distancing still fresh on everyone’s mind,...
Battling Employee Burnout
February 22, 2022
6 minute Read
BY NICOLE NELSON
In the throes of a pandemic where there is no “normal” — and there is no sense of if or when “normal” will resume —...
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The Power of Attraction
February 22, 2022
5 minute Read
BY SARAH B. HOOD2020 will be “the year of the customer,” said Marketing Insider Group CEO Michael Brenner at the end of last year. And...
Human Resources: Marijuana Policies from an HR perspective
February 22, 2022
3 minute Read
By Claudia St. John, SPHR, SHRM-SCP
As the legalization of marijuana, either medical or recreational, sweeps across the country,...
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Expanding Conversations to Build Connections
February 22, 2022
7 minute Read
BY TOM GRESHAMFor car wash operators, the experience they provide their customers is viewed against a backdrop that extends far beyond...
Never Fire Anyone Again
February 22, 2022
9 minute Read
By Art Snarzyk III, CPBA, CPVA, CPEQA, CPHDA
Eighty percent of turnover is the result of mistakes made during the hiring process,...
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Sizing Up the U.S. Car Wash Industry
February 22, 2022
3 minute Read
The question of “How many car washes exist?” has been a vexing one to answer for most of the industry’s history. The industry has...
Going Once, Going Twice … Sold!
February 22, 2022
5 minute Read
BY TOM GRESHAM
The mergers and acquisitions market for car washes is busy these days, making it particularly important for owners to...
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Hired!
February 22, 2022
5 minute Read
BY MARY LOU JAYGood employees are key to your car wash’s success, so it’s crucial to fill any vacant positions with the right people. To...
Technology to the Rescue
February 22, 2022
5 minute Read
For anyone who’s ever heard themselves mutter that there has to be a better way, good news: There probably is.
Organization, time...
