Stories Archive
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Take a Tour: WashU Burbank, Illinois
February 24, 2022
1 minute Read
Images 1-4 of 13 total images displayed. Click any image to view the gallery.
Year Opened:
December 2018
Number of...
22 Ways to Make Customers Feel Valued
February 22, 2022
5 minute Read
BY JOHN GRAHAM
The famed author Thomas Merton said we value people, not for whom they are but for their usefulness. This is the same...
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Focus Your Energy to Engage Customers
February 22, 2022
6 minute Read
BY JASON BAUMGARTNER
Jason Baumgartner, Co-Founder and President at Suds Creative, talks about the importance of engaging customers so...
Japanese Car Wash Trends
February 22, 2022
6 minute Read
By Sandy Smith
In Japan, when automobile owners get a scratch on their car or a ding in their bumper, a trip to the body shop is sure to...
Maximize the Value of Your Car Wash
February 22, 2022
4 minute Read
BY BILL MARTIN AND JEFF PAVONE
Bill Martin and Jeff Pavone, both Partners at Commercial Plus Group, share insights about trends in the...
Making Every Penny Count
February 22, 2022
5 minute Read
Adding amenities or making upgrades to your car wash can be pricey, and the end-result isn’t always a guaranteed boost to your bottom line....
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5 Technologies to Enhance the Customer Experience
February 22, 2022
7 minute Read
BY TOM GRESHAM
As increasingly sophisticated technology transforms the daily operation of car washes, the customer experience is also...
5 Steps to Elevate Your Employee Experience
February 22, 2022
5 minute Read
BY LINDSEY QUICKCreating and providing the right experience is essential to the success of your business — it determines whether customers...
Global Differences
February 22, 2022
6 minute Read
BY SANDY SMITH
If the first half of 2020 taught us anything, it is how closely related we are around the world. At the same time, though,...
Team Building Games
February 22, 2022
5 minute Read
BY RABEA NIKOLAY, WASHTECWith the coronavirus pandemic still a tangible reality and social distancing still fresh on everyone’s mind,...
Battling Employee Burnout
February 22, 2022
6 minute Read
BY NICOLE NELSON
In the throes of a pandemic where there is no “normal” — and there is no sense of if or when “normal” will resume —...
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