Stories Archive
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Your Car as Your Wallet?
March 17, 2022
6 minute Read
BY NICOLE NELSON
In a world where contactless options — from shopping to payment and even dining — are increasingly expected, mobile...
Read MoreMind Your Email ‘Manners’
March 11, 2022
4 minute Read
BY TOM FRICANO
Most companies have realized the benefits of reaching out to customers as part of their email marketing campaigns and...
Read MoreCatering to the Kid in All of Us
March 4, 2022
6 minute Read
BY NICK FORTUNA
When Jamille and Jacoba Taylor were kids, they traveled across Canada with their parents to operate pop-up stands that sold...
Read MoreFree Marketing? Priceless!
March 4, 2022
7 minute Read
BY MARY LOU JAY
Some of the best marketing results can come from those activities that companies aren’t doing for marketing reasons at all,...
Read MoreTake a Tour: WashU Burbank, Illinois
February 24, 2022
1 minute Read
Year Opened:
December 2018
Number of...
22 Ways to Make Customers Feel Valued
February 22, 2022
5 minute Read
BY JOHN GRAHAM
The famed author Thomas Merton said we value people, not for whom they are but for their usefulness. This is the same...
Read MoreFocus Your Energy to Engage Customers
February 22, 2022
6 minute Read
BY JASON BAUMGARTNER
Jason Baumgartner, Co-Founder and President at Suds Creative, talks about the importance of engaging customers so...
Japanese Car Wash Trends
February 22, 2022
6 minute Read
By Sandy Smith
In Japan, when automobile owners get a scratch on their car or a ding in their bumper, a trip to the body shop is sure to...
Maximize the Value of Your Car Wash
February 22, 2022
4 minute Read
BY BILL MARTIN AND JEFF PAVONE
Bill Martin and Jeff Pavone, both Partners at Commercial Plus Group, share insights about trends in the...
Making Every Penny Count
February 22, 2022
5 minute Read
Adding amenities or making upgrades to your car wash can be pricey, and the end-result isn’t always a guaranteed boost to your bottom line....
Read More5 Technologies to Enhance the Customer Experience
February 22, 2022
7 minute Read
BY TOM GRESHAM
As increasingly sophisticated technology transforms the daily operation of car washes, the customer experience is also...