Stories Archive
Recent Posts
Japanese Car Wash Trends
February 22, 2022
6 minute Read
By Sandy Smith
In Japan, when automobile owners get a scratch on their car or a ding in their bumper, a trip to the body shop is sure to...
Maximize the Value of Your Car Wash
February 22, 2022
4 minute Read
BY BILL MARTIN AND JEFF PAVONE
Bill Martin and Jeff Pavone, both Partners at Commercial Plus Group, share insights about trends in the...
Making Every Penny Count
February 22, 2022
5 minute Read
Adding amenities or making upgrades to your car wash can be pricey, and the end-result isn’t always a guaranteed boost to your bottom line....
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5 Technologies to Enhance the Customer Experience
February 22, 2022
7 minute Read
BY TOM GRESHAM
As increasingly sophisticated technology transforms the daily operation of car washes, the customer experience is also...
5 Steps to Elevate Your Employee Experience
February 22, 2022
5 minute Read
BY LINDSEY QUICKCreating and providing the right experience is essential to the success of your business — it determines whether customers...
Global Differences
February 22, 2022
6 minute Read
BY SANDY SMITH
If the first half of 2020 taught us anything, it is how closely related we are around the world. At the same time, though,...
Team Building Games
February 22, 2022
5 minute Read
BY RABEA NIKOLAY, WASHTECWith the coronavirus pandemic still a tangible reality and social distancing still fresh on everyone’s mind,...
Battling Employee Burnout
February 22, 2022
6 minute Read
BY NICOLE NELSON
In the throes of a pandemic where there is no “normal” — and there is no sense of if or when “normal” will resume —...
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The Power of Attraction
February 22, 2022
5 minute Read
BY SARAH B. HOOD2020 will be “the year of the customer,” said Marketing Insider Group CEO Michael Brenner at the end of last year. And...
Human Resources: Marijuana Policies from an HR perspective
February 22, 2022
3 minute Read
By Claudia St. John, SPHR, SHRM-SCP
As the legalization of marijuana, either medical or recreational, sweeps across the country,...
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Expanding Conversations to Build Connections
February 22, 2022
7 minute Read
BY TOM GRESHAMFor car wash operators, the experience they provide their customers is viewed against a backdrop that extends far beyond...
