Rinsed, The Car Wash CRM, announces its integration with AMP, a leading solutions provider with custom smartphone apps and POS hardware for car washes. This integration enables an omnichannel customer experience, allowing car washes using AMP to interact with customers through Rinsed’s online portal, text, and email.
“We’re excited to add support for car wash customers using AMP” said Austin Esecson, Co-Founder & CEO of Rinsed. “Whether a member joined at their point-of-sale or via the custom AMP app, now operators can ensure the same seamless customer journey and leverage the full-suite of Rinsed features to increase customer lifetime value.”
This integration allows AMP customers to access key features from Rinsed, including:
- Enhanced Marketing Tools: Expand marketing reach through targeted email and text communications to engage customers more effectively and drive a consistent cross-channel marketing experience
- Comprehensive Analytics: Gain a holistic view of business performance, tracking customer engagement, membership trends, and campaign effectiveness across all locations.
- Membership Management: Automate customer ticket requests, so members can manage their memberships on their own, easing the burden on your service teams and increasing efficiency and customer
The Rinsed integration with AMP was completed in July 2024 and is already supporting active AMP customers. Rinsed and AMP are committed to continuously expanding available platform features as their partnership grows, aiming to offer more capabilities to support car wash operators in the near future.
Adam Trien, Co-Founder & CTO of AMP, said “The true power of our two companies coming together is that we're both trying to find creative ways to help our customers through technology, better data, better marketing, and better communications.”
Rinsed and AMP share a vision of a forward-thinking, collaborative approach to modernize the car wash industry and drive customer-centric solutions. The combined power of their solutions is providing car washes with flexibility and extendable architecture to best meet their business needs.
