How does a high end, high-touch, full service car wash adapt to COVID-19? With bravery, innovation, and staying true to the underlying brand. This week on CAR WASH Magazine Live, you'll hear how Lanese Barnett, Vice President of Tommy Terrific's Car Wash, reinvented their customer experience to thrive during the pandemic.

Resources mentioned in this episode:

• ICA's Women in Leadership Certificate
• Car Wash Career Center
• Tommy Terrific's Car Wash
• Submit your videos to It's Just A...Question?: www.carwash.org/VidQuest
  This week's question: Tell us your favorite Car Wash Story... OR let us know what you've learned so far in 2020!
• CAR WASH, The Podcast