CAR WASH MAGAZINE
Getting to Know Your ICA Board: Mark Tentis, OPW Vehicle Wash Solutions
Discover how Mark Tentis, a key leader in the car wash industry, shares his insights, experiences, and passion for car washing and its evolving trends.
Making a Difference in Winter 2024
Each year, car wash organizations like ZIPS Car Wash, Tidal Wave Auto Spa, and WOW Carwash contribute substantially to their communities through scholarships, charity events, and partnerships, focusing on education, veteran services, and special needs support.
Creativity in the Classroom
Boost employee performance and engagement with effective and engaging training programs, tailored to various learning styles, for a successful car wash business.
CAR WASH NEWS
Tidal Wave Auto Spa celebrated the grand opening of its second Pensacola, Florida, location on Wednesday, Jan. 8, at 1811 W Nine Mile Rd.
Marcus & Millichap announced the sale of a brand new El Car Wash in Miami, Florida, for $6,746,031.
Car washes face a persistent challenge with phone support. Every day, team members step away from running the wash and selling memberships to field calls about membership changes, cancellations, and answer frequently asked questions. This interrupts operations and often means customers are left on hold during busy periods. After hours, calls go unanswered entirely.
As a part of an ongoing series called The Training Experts, this episode features ICA Chief Learning Officer, Claire Moore and Jonathan Delicate, Director of Training at Mr. Clean Car Wash. Jonathan shares his insights on how to effectively implement training programs across multiple locations using innovative tools and strategies.
In this insightful episode of Car Wash The Podcast, host Matt DeWolf is joined by Deborah Jasper, Founder and CEO of Mindset Digital. Deborah shares her expertise on how businesses can capture and hold the attention of today’s consumers—who often decide in just 8 seconds whether a message is worth their time! From building better customer experiences to effective employee retention strategies, Deborah provides actionable insights you can use immediately to level up your communication and business growth.
In this episode, host Matt DeWolf sits down with Jack Stratton, a Retail Trend Spotter, to discuss the evolving landscape of customer expectations and how businesses can adapt to stay ahead. But first, what exactly is a retail trend spotter? Jack breaks it down—explaining how he uses a combination of qualitative and quantitative data to identify fundamental shifts in consumer behavior that businesses can apply to their everyday operations.
Copyright© 2023 International Carwash Association® | All rights reserved.